Need Some Answers? 

Below we have listed a number of responses to questions that our customers have previously asked. If you can't find what you are looking for below, please contact a member of our friendly team - we're here to help!
 
Our office is open 9am-5pm Monday to Friday (excluding Bank Holidays) please call +44(0)1767 262 546.
AccessibilityBack to categories

Does the hotel have an Induction Loop?

If you require an Induction Loop at the hotel please call our Reservations Team on +44 (0)1767 262 546 who will be happy to confirm this information for you.

I need documents to be in large print.

If you require documents such as Menus or Brochures in large print please contact our Reservations Team on +44 (0)1767 262546, who can confirm the information you require. 

Can my guide dog stay with me at the hotel?

Most hotels will allow assistance dogs to stay in your room. Please use the contact form to advise us of your requirements or call our friendly Reservations Team on +44(0)1767 262 546 and we will find out whatever you need to know.

I require wheelchair access. How do I find out what facilities the hotel provides?

If you need wheelchair access or have other special requirements please submit  the contact form or call our Reservations Team on +44 (0)1767 262 546 and we will assist with your booking.

I need to book an accessible room.

We're here to help with your requirements. Please submit your request via the contact form or call our Reservations Team on +44(0)1767 262 546 and we will check the specifics of the hotel and make your booking for you.

Does the hotel have disabled badge holder car parking spaces?

Please submit your request via the contact form or call our Reservations Team on +44(0)1767 262 546 and we will find out whatever you need to know.

How do I find out about accessibility at the hotel?

We will do everything possible to assist you with finding appropriate accommodation for your stay. Please submit your request using the contact form or call our Reservations Team on +44 (0)1767 262 546.

 

The Hotel & Conference Company provides a free hotel & venue finding service to the Corporate Travel Market. If you need a hotel during an event, we work with hotels in London, hotels in Birmingham, hotels in Coventry, hotels in Manchester, hotels in Liverpool, hotels in Glasgow, hotels in Edinburgh, hotels in Cardiff, hotels near Bluewater, hotels in Shepton Mallet. Contact The Hotel & Conference Company for further information call 01767 262 546 or submit online form.

 

 

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